Privacy Policy

Effective Date: 01 July 2024

Country House Handyman (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: www.countryhousehandyman.com.au

1. What Information We Collect

We may collect the following types of personal information when you use our website or contact us:

  • Your name

  • Email address

  • Phone number

  • Property location (for quoting purposes)

  • Details you submit through our contact forms or booking requests

We may also collect non-personal data such as:

  • Browser type

  • Pages visited

  • Time spent on the site

  • Referral sources

2. How We Collect Your Information

We collect your personal information when you:

  • Fill out our online contact or quote forms

  • Email or call us directly

  • Interact with us via social media

  • Use our website (via cookies and analytics)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes

  • Schedule and manage handyman jobs

  • Improve our website and services

  • Send updates or special offers (only if you opt in)

We will never sell or rent your personal information to third parties.

4. Cookies and Analytics

Our website uses cookies and third-party services such as Google Analytics to collect anonymous data about how visitors use the site. This helps us improve your experience.

You can disable cookies in your browser settings if you prefer.

5. How We Store and Protect Your Information

We take reasonable steps to secure your personal information, including:

  • Using secure forms and email systems

  • Restricting access to authorised personnel only

  • Regularly updating our systems to protect against unauthorised access

6. Third-Party Links

Our website may contain links to third-party websites (e.g. Instagram, Facebook). We are not responsible for the privacy practices of those sites.

7. Access and Correction

You may request access to the personal information we hold about you, and ask for corrections if necessary. To do so, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the form:

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.